Terms of Service
Last Updated: January 2024
Welcome to Seattle Mold Solutions. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Seattle Mold Solutions website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Services Description
Seattle Mold Solutions provides professional mold inspection, testing, remediation, removal, and related services for residential and commercial properties. Our services include but are not limited to:
- Mold inspection and testing
- Mold removal and remediation
- Water damage restoration
- Crawl space and attic remediation
- Air quality testing and improvement
- Mold prevention services
3. Service Estimates and Pricing
All estimates provided by Seattle Mold Solutions are based on visible conditions and information provided by the customer at the time of inspection. Final pricing may vary if additional issues are discovered during the remediation process. We will communicate any changes in scope or pricing before proceeding with additional work.
4. Customer Responsibilities
As a customer, you agree to:
- Provide accurate information about the property and mold issues
- Ensure safe access to the work areas
- Disclose any known hazards or conditions that may affect our work
- Follow post-remediation recommendations to prevent mold recurrence
5. Payment Terms
Payment terms will be outlined in your service agreement. We accept various forms of payment and work with insurance companies when applicable. A deposit may be required for larger projects.
6. Warranties and Guarantees
Seattle Mold Solutions stands behind the quality of our work. Specific warranty terms will be provided in your service agreement. Warranties may be voided if:
- The source of moisture is not addressed
- Recommended repairs or improvements are not completed
- The property experiences new water damage
7. Limitation of Liability
Seattle Mold Solutions liability is limited to the amount paid for services. We are not liable for pre-existing conditions, damage caused by undisclosed issues, or problems arising from failure to follow our recommendations.
8. SMS/Text Messaging Terms and Conditions
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Seattle Mold Solutions.
8.1 Message Types
You may receive SMS messages related to:
- Appointment confirmations and reminders
- Service updates and notifications
- Estimates and quotes
- Follow-up communications regarding your inquiry or service
- Important service-related announcements
8.2 Message Frequency
Message frequency varies based on your interactions with us and service needs. You may receive multiple messages related to scheduling, appointments, and service updates.
8.3 Costs and Carrier Information
Message and data rates may apply. Check with your mobile carrier for details about your messaging plan. Seattle Mold Solutions is not responsible for any charges from your carrier.
Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most other major carriers.
8.4 Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.
After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
8.5 Getting Help
For help or questions about our SMS program, reply HELP to any message or contact us directly.
8.6 No Purchase Required
You do not have to agree to receive SMS messages as a condition of purchasing any goods or services from Seattle Mold Solutions.
8.7 Mobile Information Privacy
We do not sell, rent, lease, or share your mobile phone number with any third parties for their marketing purposes.
Your mobile information will only be used for the purposes outlined in these terms and our Privacy Policy.
9. Website Use
You agree to use our website only for lawful purposes. You may not:
- Use the website in any way that violates applicable laws
- Attempt to gain unauthorized access to any part of the website
- Use the website to transmit harmful code or malware
- Interfere with the proper functioning of the website
10. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Seattle Mold Solutions and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and privacy policies.
12. Indemnification
You agree to indemnify and hold harmless Seattle Mold Solutions, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our website or services, or your violation of these terms.
13. Modifications to Terms
Seattle Mold Solutions reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
14. Governing Law
These Terms of Service are governed by the laws of the State of Washington. Any disputes arising from these terms or our services shall be resolved in the courts of Washington State.
15. Severability
If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Seattle Mold Solutions
1425 Old Stone Road, Lebanon, TN 37087
Phone: (206) 530-4810
Email: [email protected]